SHIPPING & RETURNS POLICY
SHIPPING
- Free first class shipping on Continental US orders over $50 USD
- Ships to US, including Alaska, Hawaii, Puerto Rico, Canada and UK
- International customers responsible for duties, taxes, and fees
- Contact us at geewestla@gmail.com for shipping to other countries
- Packages shipped discreetly in unmarked boxes
- Shipping time: Orders placed after 4pm PST on business days ship the next business day
RETURNS & REPLACEMENT
LEGAL DISCLAIMER: Cannabis use items cannot be returned if used, contact us before use.
- Broken or damaged items: Contact us with order number and clear photos, will be replaced for free
- Legal note: Dispose broken glass products responsibly, GeeWest Glass not liable for harm caused
- Missing items: Check packaging, email us with order number and description, will be replaced
- Package not delivered: Must file claim with USPS or report stolen mail before replacement
- Request signature confirmation by emailing geewestla@gmail.com
- Incorrect items: Contact us with picture of received item and order number, will be replaced
- Some glass item dimensions may vary, minor aesthetic defects within acceptable standards.