SHIPPING & RETURNS POLICY

SHIPPING 

• Free first class shipping on Continental US orders over $50 USD
• Ships to US, including Alaska, Hawaii, Puerto Rico, Canada and UK
• International customers responsible for duties, taxes, and fees
• Contact us at geewestla@gmail.com for shipping to other countries
• Packages shipped discreetly in unmarked boxes
• Shipping time: Orders placed after 4pm PST on business days ship the next business day

RETURNS & REPLACEMENT

LEGAL DISCLAIMER: Cannabis use items cannot be returned if used, contact us before use.

• Broken or damaged items: Contact us with order number and clear photos, will be replaced for free
• Legal note: Dispose broken glass products responsibly, GeeWest Glass not liable for harm caused
• Missing items: Check packaging, email us with order number and description, will be replaced
• Package not delivered: Must file claim with USPS or report stolen mail before replacement
• Request signature confirmation by emailing geewestla@gmail.com
• Incorrect items: Contact us with picture of received item and order number, will be replaced
• Some glass item dimensions may vary, minor aesthetic defects within acceptable standards.