SHIPPING & RETURNS POLICY

SHIPPING 

  • Free first class shipping on Continental US orders over $50 USD
  • Ships to US, including Alaska, Hawaii, Puerto Rico, Canada and UK
  • International customers responsible for duties, taxes, and fees
  • Contact us at geewestla@gmail.com for shipping to other countries
  • Packages shipped discreetly in unmarked boxes
  • Shipping time: Orders placed after 4pm PST on business days ship the next business day

RETURNS & REPLACEMENT

LEGAL DISCLAIMER: Cannabis use items cannot be returned if used, contact us before use.

  • Broken or damaged items: Contact us with order number and clear photos, will be replaced for free
  • Legal note: Dispose broken glass products responsibly, GeeWest Glass not liable for harm caused
  • Missing items: Check packaging, email us with order number and description, will be replaced
  • Package not delivered: Must file claim with USPS or report stolen mail before replacement
  • Request signature confirmation by emailing geewestla@gmail.com
  • Incorrect items: Contact us with picture of received item and order number, will be replaced
  • Some glass item dimensions may vary, minor aesthetic defects within acceptable standards.