Refund policy

RETURNS & REPLACEMENT

Legal Disclaimer

Cannabis-Use Items Cannot Be Returned If Used. Please Inspect Items Before Use And Contact Us Immediately With Any Concerns.

Broken Or Damaged Items

Email Us With Your Order Number And Clear Photos. Replacements Will Be Sent Free Of Charge.

Legal Note: Please Dispose Of Broken Glass Responsibly. Gee West Glass Is Not Liable For Any Harm Caused.

Missing Items

Double-Check All Packaging. If Something Is Missing, Email Us With Your Order Number And A Description Of The Missing Item.

Wrong Item Received

Email Us With Photos And Your Order Number. We’ll Fix The Issue Right Away.

GENERAL RETURN POLICY

  • Returns Must Be Unused, Undamaged, And In Original Condition
  • Return Requests Must Be Opened Through Your Account Or Via Email
  • Customers Are Responsible For Return Shipping Costs Unless The Error Is Ours
  • Change-Of-Mind Returns (Didn’t Need / Don’t Want):
    Refunds Will Be Issued Minus Original Shipping Costs
  • Used, Damaged, Or Altered Items Cannot Be Returned
  • Once Your Return Is Received And Inspected, A Refund Of The Product Cost Will Be Issued